FAQ’s
Frequently Asked Questions
What ship chandling services do you provide?
We provide marine provisions, deck and engine stores, safety equipment, bonded stores, and
technical supplies for vessels calling at port.
Which ports do you operate in?
We currently operate in Pakistan and Thailand, supporting vessels at designated ports within
these locations.
How do I place an order or request a quotation?
Orders and quotations can be requested via our website, email, or phone. Our operations team
will assist with the process.
What information is required to process an order?
Vessel details, port of call, ETA/ETD, item list, and required delivery timeline
What is your standard lead time for delivery?
Our standard lead time is up to 3 days, subject to item availability and port conditions. Urgent
requests may be accommodated where feasible.
How do you ensure the quality of supplies?
All supplies are sourced from approved vendors and handled under strict quality, storage, and
inspection controls
Are your supplies compliant with port and maritime regulations?
Yes. All supplies and deliveries comply with applicable port authority requirements and maritime
standards.
What are your payment terms?
Our standard payment terms are 30 days after delivery, unless otherwise agreed during order
confirmation.
Do you provide 24/7 operational support?
Yes. Our operations team is available 24/7 to support vessel requirements and coordination.